How do I temporarily lock my Visa Debit card? (2024)

FAQs

Can I put a temporary lock on my debit card? ›

Credit card companies call the feature different names, often using the terms "lock" or "freeze." To initiate an immediate lock or to cancel a lock, use your card issuer's mobile app or log in to your online account to activate an on-off switch. Many debit card accounts also feature a lock.

Locking and unlocking your card

It's easy to instantly stop purchases temporarily. Here's how: After signing in, tap the checking account your debit card is linked to. Swipe up to Account services and tap "Lock & unlock card"

If you think you have mislaid your Debit Card you can place a temporary freeze on your card. This feature is ideal for use as a short term security measure, for example where you have mislaid your card around the home but you don't want to report it lost just yet!

Card Lock is a security feature that allows you to block new authorizations on your debit and/or credit card. If you've misplaced your card, blocking can prevent criminals from using it without reporting it as lost or stolen.

Card locking is a feature many debit or credit card issuers offer today. It allows you to freeze your card or account temporarily and block further charges. Locking will typically prevent new transactions but leave automatic payments, such as bills, bank fees, and subscriptions, enabled.

Freezing Your Card in Online Banking

Find the card you want to freeze and click “Lock Card”. Confirm you want to lock the card. The status of the card will change to "Card Locked".

Temporarily blocking will lock your card, restricting all new transactions on your card.

If you have misplaced your card, turn it to the OFF position. If you find it, and feel your account has not been jeopardized, turn it back ON and continue to use your card. If you use your card infrequently or are traveling without your card, turn it OFF. Then, turn it ON when you are ready to use it.

When you place a lock on your debit or ATM card via Online or Mobile Banking, it will prevent most types of card transactions from being processed until you take action to unlock your card. Any virtual cards linked to the locked card will also be locked.

Is there an app to lock your debit card? ›

CardValet helps you efficiently manage your cards digitally. Stay in control of your card. Turn your card ON/OFF, set spending limits, decide where, when and how your card can be used.

When your card is blocked, you cannot make online payments as it will get declined. Also, the card will not be read by the card reader at the ATM or it will not accept the PIN or decline the transaction again. You can confirm if the card is blocked by calling customer care service or at the bank branch.

When your card is locked, all cash advances, purchases and withdrawals either online or in person will be declined.

No. Some payments will still be completed, for example: Payments that are processed by a retailer, such as on a plane or road toll.

You can freeze and unfreeze your debit card easily, whether you want to determine when your card can be used or if you think you've misplaced it.

While it's locked, you won't be able to make any payments or withdrawals using your card or card details. You can continue to spend with your digital wallet while your card is locked. Any services or recurring payments you've set up using your card details will also continue to work.

Any existing, recurring charges will still process while your card is locked. Ready to unlock your card? Just toggle the switch “on” to allow all transactions.

No. Any pending transactions that have already received authorization will be processed and paid.