Auto Debit vs Manual Payment Processing: Which is Better for Your Business? | NTT DATA Payment Service (2024)

Auto Debit vs Manual Payment Processing: Which is Better for Your Business? | NTT DATA Payment Service (1)

Table of Contents

  • 1 Auto Debit Payment Processing
    • 1.1 How it works
  • 2 Advantages and Disadvantages of Auto Debit Payment Processing
  • 3 What is the Safest Way to Autopay?
  • 4 Manual Payment Processing
    • 4.1 How it works
  • 5 Advantages and Disadvantages Manual Payment
    • 5.1 How Long Does a Manual Payment Take?
  • 6 Factors to Consider When Choosing Between Auto Debit and Manual Payment Processing
    • 6.1 1. Customer preferences
    • 6.2 2. Business goals and needs
    • 6.3 3. Industry norms and regulations
    • 6.4 4. Risk tolerance
  • 7 Experience seamless payment solutions with NTT DATA Payment Services
  • 8 Conclusion
    • 8.1 FAQs

As a business owner, you know that managing finances is crucial to the success of your business. And a critical aspect of financial management is payment processing. But with so many options available, choosing the right payment processing method for your business can be overwhelming.

In this blog post, we’ll explore two popular payment processing methods: auto-debit and manual payment processing. We’ll discuss each method’s advantages and disadvantages and provide insights to help you determine which is better for your business.

    Auto Debit Payment Processing

    Auto debit payment processing is a payment method in which the payer authorises a company or service provider to withdraw funds from their bank account on a recurring basis. This is commonly used for recurring payments such as utility bills, rent or mortgage payments, subscription services, or other similar payments.

    This is also called “automatic payments” or “automatic bill payments.”

    How it works

    For auto debit to work, the customer must give the business or organisation their banking information, including their account number and IFSC code. The company then negotiates with the customer’s bank to automatically deduct a certain amount from the customer’s account regularly without the payer having to take any further action.

    This type of payment makes it convenient for the payer and guarantees that payments are sent out on time, preventing late fees and other penalties.

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    Advantages and Disadvantages of Auto Debit Payment Processing

    Advantages

    Disadvantages

    Convenience: Customers don’t need to remember to pay their bills each month. This will save them time and effort. It also eliminates the need for businesses to issue invoices and follow up with customers who are yet to pay.Potential for unauthorised charges: If a company makes a mistake, such as charging the incorrect amount or charging a customer who has cancelled their service, it can be difficult to reverse the transaction, which can harm the customer relationship.
    Cost savings: Auto debit payment processing can reduce the cost of processing paper cheques or credit card payments and reduce the risk of payment fraud or insufficient funds.No control over payment timing: With auto debit payment processing, businesses don’t have control over when payments are made.
    Timely payments: Auto debit ensures that payments are made on time and in full. This can help businesses improve their cash flow and reduce the risk of missed payments.Potential for insufficient funds: There’s always a risk that a customer’s account may not have sufficient funds to cover the payment. This can result in fees and damage the customer relationship.

    What is the Safest Way to Autopay?

    The safest way to autopay is to use a credit card with fraud protection rather than a debit card, as credit cards offer stronger legal protections and lower liability limits.

    Additionally, it’s important to regularly monitor your bank and credit card statements to ensure that no unauthorised transactions have occurred, and to use a reputable payment processor with strong security measures in place.

    You can also set up alerts for your bill due dates to ensure you have enough money to cover the bills. Always double-check your statements for errors, duplicates, or fraudulent transactions.

    Manual Payment Processing

    Manual payment processing is the process of manually processing a payment rather than using an automated system or electronic payment processing. This can include cheques, money orders, and cash.

    Manual payment processing can be time-consuming and labour-intensive since this requires manual data entry and payment reconciliation. Manual payment processing may also increase or sometimes is incapable of handling the tedious task of split payment settlement.

    How it works

    Manual payment processing is typically initiated by the customer, who provides payment information to the merchant or service provider, such as a cheque or money order. The payment is then manually processed by the merchant or service provider, who deposits the cheque or money order into their bank account or physically collects the cash.

    Advantages and Disadvantages Manual Payment

    Advantages

    Disadvantages

    Control over payment timing: Manual payment processing gives you more control over when payments are received and processed, allowing you to manage your cash flow better.Time-consuming: Manual payment collection can be time-consuming, especially if you have a high volume of transactions.
    Monitor payment activity: With manual payment processing, you can closely monitor payment activity, lowering the risk of fraudulent activity or chargebacks.Higher risk of missed payments: With manual payment processing, there’s a higher risk of missed payments due to human error or forgetfulness.
    No risk of unauthorised charges: Unlike auto debit payment processing, manual payment processing eliminates the risk of unauthorised charges being made to your customers’ accounts.Higher processing costs: Manual payment processing can be more expensive, particularly if you need to invest in equipment or hire more staff to manage the process.

    How Long Does a Manual Payment Take?

    The time it takes for a manual payment to be processed varies depending on the payment method and the merchant’s or service provider’s processing time. A cheque, for example, may take several business days to clear and be processed, whereas cash or money order payments can be processed much faster.

    However, typically, this process takes 1-2 business days to complete.

    Furthermore, due to the need for manual data entry and reconciliation, manual payment processing can be more time-consuming than the electronic mode.

    Factors to Consider When Choosing Between Auto Debit and Manual Payment Processing

    When it comes to payment processing, there are many factors to consider. Here are some of the key factors to keep in mind when deciding between auto debit and manual payment processing:

    1. Customer preferences

    You should select a payment method that is convenient for your customers. Some customers prefer the convenience and ease of auto debit payments, while others prefer to pay manually.

    Consider your customers’ preferences and habits when making your decision.

    2. Business goals and needs

    Your business goals and needs should also be considered. Manual payment processing, for example, maybe a better option if you need to manage your cash flow closely.

    On the other hand, if you want to reduce administrative tasks and free up more time for other business activities, auto-debit payment processing may be a better fit.

    3. Industry norms and regulations

    Depending on your industry, certain regulations or norms may govern the payment methods you can accept. Some industries, for example, may require you to accept specific types of payments, such as credit or debit cards.

    4. Risk tolerance

    Finally, when making your decision, consider your risk tolerance. Auto debit payment processing carries some risks, such as the possibility of unauthorised charges or insufficient funds. Manual payment processing, on the other hand, may take more time and effort.

    By considering these factors, you can determine which payment processing method best fits your business. Just like any online payment, it’s important to weigh the advantages and disadvantages of payment carefully and make an informed decision that supports your business goals and priorities.

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    Efficient and quick payment solutions are essential for businesses to improve their cash flow and maintain a positive customer experience. Delayed or inaccurate payments can result in lost revenue, customer dissatisfaction, and damage to the business’s reputation.

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    Conclusion

    The decision between auto debit and manual payment processing is influenced by various factors. Both methods have advantages and disadvantages, and the best solution for your company ultimately depends on your situation.

    Auto debit payment processing is more convenient and efficient, whereas manual payment processing gives you more control and security. Consider the pros and cons of each method and how they align with your business priorities when making your decision.

    Ultimately, the decision to choose your payment processing solution should be based on supporting your business goals and providing a positive experience for your customers.

    Also, you can get frequent updates on nttdatapayments Instagram page.

    FAQs

    1. Is auto debit safe?

    Auto debit can be a safe and convenient way to pay bills or make recurring payments, but it is critical to ensure that the payment details and frequency are correct and that any errors or unauthorised charges are regularly monitored.

    2. How does auto debit work?

    Auto debit enables recurring payments to be made directly from a bank account or credit card, such as for monthly bills or subscriptions. The account holder authorises the payment, which is then processed automatically by the bank or merchant.

    3. What does manual payment mean?

    The process of manually processing a payment, such as cash, Cheque check, or money order, is called manual payment. It typically involves manual data entry and payment reconciliation.

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    Auto Debit vs Manual Payment Processing: Which is Better for Your Business? | NTT DATA Payment Service (2024)

    FAQs

    Auto Debit vs Manual Payment Processing: Which is Better for Your Business? | NTT DATA Payment Service? ›

    Auto debit payment processing is more convenient and efficient, whereas manual payment processing gives you more control and security. Consider the pros and cons of each method and how they align with your business priorities when making your decision.

    What is the largest downside of setting up autopay to pay your bill? ›

    Insufficient funds

    The biggest drawback that comes with taking your hands off bill paying is the increased risk that those automated drafts will take your account into the red. It's just like using your debit card without watching your checking account.

    What are the disadvantages of using automatic withdrawal to pay bills? ›

    The Cons of Automated Payments
    • Difficult to Remember. Because they are automatic, automated payments are difficult to monitor. ...
    • High Credit Card Balance. ...
    • Banking Fees. ...
    • Security Risks. ...
    • Electronic Errors. ...
    • Stopping Payments.

    When should you not use Direct Debit? ›

    The 3 things you should never use Direct Debit for
    1. Direct Debit: not for instant, high risk or high value transactions.
    2. Direct Debit puts you in control while saving you time and money.
    3. Direct Debit timings & instant payments with GoCardless.

    Can a company force you to use autopay? ›

    A: Under California law, a company generally cannot force a customer to enroll in auto pay without the customer's consent. If you did not agree to auto pay and repeatedly requested to be removed from it, the company should comply with your request.

    What bills should you never put on autopay? ›

    Utilities and Other Variable Expenses

    Therefore, it's generally safer not to set utility bills on autopilot. “Bills that fluctuate aren't good fits for autopay, such as your electric or water bill,” said Bethany Hickey, banking and lending expert at Finder.

    Why do companies prefer autopay? ›

    Eliminating a lot of the overhead related to payments saves money, too. Implementing auto-payments allows you forgo purchasing things like paper, stamps, and envelopes.

    What are the benefits of auto debit? ›

    Timely payments: Auto debit ensures that payments are made on time and in full. This can help businesses improve their cash flow and reduce the risk of missed payments. Potential for insufficient funds: There's always a risk that a customer's account may not have sufficient funds to cover the payment.

    What are the disadvantages of direct debits? ›

    While overall, this payment method is safe, secure, and convenient, there are potential disadvantages of Direct Debit to be aware of. You can be charged overdraft or late fees: If there are insufficient funds in the buyer's account, the Direct Debit might still go through with overdraft protection.

    Can a company take money if you cancel a Direct Debit? ›

    Can money be collected from my account after I have cancelled a Direct Debit Instruction? No. If you do see a payment after cancelling, contact your bank immediately and claim a refund under the Direct Debit Guarantee.

    What is the federal law for automatic payments? ›

    It's also illegal to bill people for negative options, automatic shipments, or continuity programs without their express consent. Does your company process payments for others? There are compliance standards you need to meet. Find out more about resources from the FTC.

    Can a company legally charge your credit card without authorization? ›

    First of all, a business can't charge your card without your permission. It would need to get your authorization first. This holds true whether you're paying with your smartphone or for any other online card-not-present transaction.

    Can you block a company from automatic payments? ›

    Call the company and tell them you are taking away your permission for the company to take automatic payments out of your bank account. The company's customer service should be able to help you, and there might be an online form you can use. Then, follow up by writing a letter or an e-mail.

    Why is autopay bad? ›

    You Could Miss Fraud/Billing Errors

    Another risk with autopay is that you get so used to these charges happening automatically that you don't think to scrutinize them. That could lead to issues like missed fraud or billing errors.

    What are the risks of automatic payments? ›

    Undetected Errors: With automatic bill payments, it's easy to get complacent about the money that's leaving your account. Your biller could accidentally withdraw the wrong amount or double-charge you. It could even fail to withdraw the money at all.

    Should you set up autopay? ›

    It Could Save You Money

    Using autopay can also save you money by helping you avoid late payment penalties. When a payment is past due, credit card companies may charge late fees or a new, higher APR called a penalty APR. Penalty APRs can be up to 29.99% depending on the card issuer.

    Is Autopay good to use? ›

    Autopay customers appear generally satisfied with the service. The company has an A+ rating from the Better Business Bureau (BBB) and a strong customer rating of 4.51 out of 5 stars. Autopay is also rated well on other sites that gather customer reviews, such as Consumer Affairs and Trustpilot.

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