What does HMRC mean by 'Repayment pending'? (2024)

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Effectively the refund has been 'agreed' but hasn't actually been sent out yet; possibly going through internal security checks but not necessarily. That message usually shows for a few days before the refund is actually repaid.

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But sometimes it's weeks.

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You will wait a long time and maybe get a repayment - but you know this

Last one I had (it was a CIS refund) ended up as an enquiry case though, to be fair, they settled and repaid very quickly once I sent them the requested information.

In addition to the points already made, I have had instances with large refunds where HMRC have simply been waiting for someone (client or authorised Agent) to phone and ask why the repayment has not been made. This seems to complete their security checks on whether the claim was a genuine one or not.

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Hi, i submitted my Self Assesment on 07/04/2017, I requested a repayment and from the 11/04 to now, it's still Payment Pending? 10 working days it's been, is this normal? past 2 years iv used an Accountant and got my Return back within 5 days but this year iv done it myself. iv usually waited until May/June but got it in straight away this year could it just be HMRC are just busy??

Your repayment has been sent for checks this could take anything from 5days-6month to get repayment hmrc can not chase the checks up until 28days have passed mine is the same repayment pending is a rather large amount so is expected last year took 10days to get payment year before 12days this year for that reason still waitting

Hi. I sent my self assessment in on the 6th of april and it went to bank repayment pending the next day. But numerous phone calls since then to them they tell me it will be anything up to 4 weeks from the date you submitted it. Now i rang yesterday and the bloke said if you havent heard anything by the 25th of may then call us back. Nobody said anything about 8 weeks

My return says "payment pending" since 9th May, still no sign, i rang up an they said just wait, previous years its been in after 6 days, is it worth to keep calling every few days or now, can not get a clear answer

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don't know why they hold it for this long, end of the day it's not there is ours we overpaid the last year, but it's different when they fine you and then charge £10 a day on top! pathetic really

So its not just me that there holding money back with. Takes the [***] really

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Mine still pending overpayment tax is normally paid stright into bank within 5days of payment pending..... it basically means they have agreed thee fee but have no answer why they're taking so long this year last 4-5years has my repayment with in 2week anybody got there repayment yet?????

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well mine is only £2100, which is about £200 more than last year, i submitted mine 06/04 and went to Payment pending 11/04 so god knows what's going on

Have they told anybody else if you havent heard from them by 25th of may call them back?

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HMRC have called me, they said i had not ticked the box for Class 4 contribution that was the hold up, all corrected now an payment has been issued

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Still pending mine is ffs

i can't remember if i clicked class 4 either? i only earnt £13,999 before tax so should i pay class 4?.....

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my return is wrong then

it's just a waiting game haha

If it gets flagged an you have to refill it then I feel for you be Xmas before you get it lol

iv contacted them and they said everything looks ok? just got to wait until 22 may and if no repayment then contact them

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I did mine on the 6th i believe it's from submitting I'm not sure they tell everybody different things still might not have payment by the date they say ring them back that. Day an no doubt get pushed back An further 4weeks there. No rushing them people

right, submitted my return online 06/04 - requested repayment 10/04 - yet still pending. i called hmrc as it's been 4 weeks and the guy told me it's in the final phase of checking and should receive this week, is it true they only refund payments on tuesdays and fridays ??

Anybody been paid out yet?

nope, not a bean i rang Friday which was 5 weeks since submitting and the Guy told me to ring back on the 17th if iv not recieved anything

Ive been told if not heard anything by 25th of may then call. Why are different people saying different dates. I know people who paid less tac and put in a higher claim than me and were paid out in 4 days

Just think, had a few of you used an accountant, you would have completed the return correctly, and the repayment would have been sat in your bank by now.

that's not the case what so ever, as the last 2 years i used an accountant but this year did my own, i asked the person i spoke too when i called if i used an Accountant would it be quicker and he said No, doesn't make a difference, after reading all the posts on various forums there's a lot more this year on Payments Pending than any other year so too me, it could be a new system they've brought in ? ....

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