PSCU Payments Index February 2024: Credit Card Delinquency Rates Escalating to above Pre-Pandemic Levels (2024)

By: PSCU

The start of 2024 has shown continued positive consumer spending trends, but there is a growing reliance on credit cards to finance this spending. Credit card debt continues to rise, as many consumers who have been grappling with inflation have likely depleted their savings and accrued higher credit card balances, just as credit card interest rates have reached historic highs. TheNew York Federal Reserve published that Q4 2023 consumer credit card debt was $1.129 trillion, up 14.5% (or $143 billion) year over year. In theFebruary 2024 edition of the PSCU Payments Index, we present a Deep Dive on credit card delinquency rates.

TheConsumer Confidence Index rose in January to 114.8 from a revised December result of 108.0. All age groups showed gains, with the largest gain in the 55+ group. Similarly, theUniversity of Michigan Consumer Sentiment Index increased 13.3% in January, the largest month-over-month increase since July 2021. Despite consumers citing easing inflation and improvement in personal incomes, only 41% of consumers had a favorable view of business conditions in the coming year and 48% expect worsening conditions.

Key Takeaways

In theFebruary 2024 edition of the PSCU Payments Index, we presented a Deep Dive exploring escalating credit card delinquency rates, which are well above pre-pandemic levels. Key takeaways include:

  • Debit purchase growth, up 3.4% for January, again continued to outpace growth in credit purchases, up 1.1%. For transactions, debit grew 2.4% and credit grew 2.3% year over year. Credit and debit purchase growth was largely driven by the Service sector, which contributed 1.5% of growth for each. The greatest impact on credit and debit transaction growth came from the Goods sector, accounting for 0.7% for credit and 0.9% for debit.
  • Delinquencies have been on the rise and are exceeding pre-pandemic 2019 levels. Delinquency rates bottomed out in May 2021 at 1.03% due to three economic stimulus packages which resulted in government monies provided to consumers. Since that point, the monthly delinquency rate and average credit card balance has been on the rise, aside from slight drops each spring due to income tax returns. Overall credit card delinquencies for January 2024 were 2.67%. We also see that delinquency rates lower as age demographics get higher. For year-over-year changes, there were notable increases for Older Millennials, up 0.77 percentage points to 3.86% for January 2024, and Gen X, up 0.63 percentage points to 2.55%. Gen Z has the highest overall delinquency rate.
  • The Consumer Price Index (CPI-U) increased 0.3% in January, while the 12-month rate of inflation was 3.1%. Shelter contributed to over two-thirds of the increase. Excluding the volatile Energy and Food sectors, the core CPI index increased 0.4% from December, putting the 12-month Core CPI index at 3.9%.
  • Through the lenses of Discretionary and Non-Discretionary purchases, growth in debit purchases, up 2.6% and 3.5% respectively, outpaced growth in credit purchases, each up 1.1%.
  • The average credit card balance dropped in January, finishing at $2,915. This was down $34, or 1.2%, compared to December 2023.Year over year, average credit card balances were up 4.0%, or $111. Total credit card balances were down 1.1% compared to December.

Looking Ahead

Strength in the January job market and wage growth helped consumers limit rising delinquencies as they manage increased debt obligations. However, an uptick in large layoff announcements in early 2024 is leading to concern regarding how consumers will manage debt loads in the face of potential layoffs. These factors are also compounded by federal student loan payments resuming. It is imperative for credit unions to understand the complete financial profile of their members, as well as taking proactive measures to identify areas of risk and opportunity.

We hope the Payments Index continues to provide valuable insights. We strive to help our credit unions make informed and strategic decisions about the latest trends in consumer sentiment and payment preferences to best serve their members in 2024.

PSCU Payments Index February 2024: Credit Card Delinquency Rates Escalating to above Pre-Pandemic Levels (2024)

FAQs

PSCU Payments Index February 2024: Credit Card Delinquency Rates Escalating to above Pre-Pandemic Levels? ›

In the February 2024 edition of the PSCU Payments Index, we presented a Deep Dive exploring escalating credit card delinquency rates, which are well above pre-pandemic levels. Key takeaways include: Debit purchase growth, up 3.4% for January, again continued to outpace growth in credit purchases, up 1.1%.

Are credit card delinquencies up? ›

Credit-card delinquency is rising. In the first quarter of 2024, 6.9% of credit card balances fell into “serious delinquency,” 90 or more days late, according to Fed data, up from 4.6% in early 2023. The overall credit-card delinquency rate was 3.1% at the end of 2023, the highest level since 2011.

What is PSCU payment? ›

PSCU's comprehensive, highly integrated payments solutions include credit, debit and ATM, digital banking, risk management, data analytics, marketing and strategic consulting, mobile platforms and loyalty programs tailored for Owner credit unions.

How many Americans are currently delinquent with their credit card payments? ›

How many Americans are currently delinquent with their credit card payments? Just 3.10% of Americans' total outstanding credit card balances are currently at least 30 days delinquent.

How many years do most credit delinquencies fall off your credit? ›

Generally speaking, negative information such as late or missed payments, accounts that have been sent to collection agencies, accounts not being paid as agreed, or bankruptcies stays on credit reports for approximately seven years.

How long has PSCU been in business? ›

PSCU
Company typePrivate
IndustryCredit union
Founded1977
HeadquartersSt. Petersburg, Florida
ServicesCredit, debit ATM and prepaid card processing, electronic banking and bill payment
3 more rows

Is PSCU a card issuer? ›

Public Service Credit Union's Debit Card.

We offer instant issue debit cards at select locations.

What type of company is PSCU? ›

PSCU first in the credit union industry to offer full 24/7/365 cardholder support. PSCU converts to First Data Corporation to better position members for the future. PSCU Service Centers, Inc. opens for business, servicing 840,000 cardholders for 280 credit unions.

What is the average credit card delinquency rate? ›

Over the last year, roughly 8.9% of credit card balances transitioned into delinquency, the New York Fed reported. According to TransUnion's research, “serious delinquencies,” or those 90 days or more past due, reached the highest level since 2010.

How much does the average American have in credit card debt? ›

The average American household now owes $7,951 in credit card debt, according to the most recent data available from the Federal Reserve Bank of New York and the U.S. Census Bureau. But that's just the average.

How do I get rid of credit card delinquency? ›

Getting out of delinquency

The first step is to communicate with your Credit Card issuer to discuss available options, such as payment plans or temporary hardship programs. Catching up on missed payments as quickly as possible is crucial to prevent further damage to your credit score.

How bad is delinquency on credit? ›

A delinquency on your credit report indicates a payment that's been late for 30 days or more. This is one of the last things you want to have in your credit history as it can cause significant and long-lasting damage to your score. Knowing what triggers delinquencies can help you protect your credit.

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