How to Get a Toll Free Number - 800 Number | TRUiC (2024)

Why Your Business Needs a Toll-Free Number

As your business grows, you’ll want to start thinking about how to better serve your customers. One way is by getting a toll-free number. Toll-free numbers are easier to remember, brandable, and help to legitimize your business. Here are some more reasons your business needs a toll-free number.

• Brings in more customers. Customers are 30% more likely to call a toll-free number vs calling a local number. Toll-free numbers work.
• Improves customer service. Set automated messaging and routing for incoming calls through your toll-free numbers.
• Makes it easier for customers to reach you. They won’t have to worry about long-distance charges or remembering a complex phone number.
• Gives your business a professional appearance. It will make you look more established and credible.
• Helps track marketing campaigns. You can use different numbers for different ads and see which ones are most effective.

Recommended: RingCentral.comis our top-rated business phone service.

How To Get an 800 Number

An 800 number is a great way to get more business. It shows customers that you're a professional operation and makes it easy for them to remember how to reach you. Follow these steps to get an 800 number for your business.

1. Pick A Toll-Free Service Provider

Pick the right toll-free service provider when choosing your toll-free number. This will save you money and ensures you are happy with the customer service experience.

Things to consider when choosing a toll-free service provider:

• Decide what features you need. Some providers offer more than just toll-free numbers, such as call forwarding and voicemail.
• Consider the toll-free number cost. Prices can vary significantly, so it's important to find a provider that fits your budget.
• Make sure the provider has excellent customer service. You want a toll-free service provider with a positive attitude.

2. Choose Your Toll-Free Number

Choose the right toll-free number, because there are different types of toll-free numbers that you can purchase. Two popular types are vanity numbers and repeating digits. These cost more but are brandable. Standard toll-free numbers are fine for unbranded purposes, like for different departments within your organization.

• Vanity toll-free numbers are easy to remember because they spell out a word or phrase. For example, 1-800-FLOWERS is a vanity number. A vanity toll-free number can win you a lot of business. The best vanity numbers say what the business does. For example, 1-800-MATTRESS is who you call when you need a new mattress.

• Repeating digits are also easy to remember, like 888-888-8888. Pizza restaurants tend to use repeater numbers. This is because they want their regular customers to be able to call them on a whim, without thinking about their competition. Repeating numbers win them a lot more business.

• A regular toll-free number can be any number. Businesses purchase these numbers to save money or because they desire another phone number for routing to a separate department.

Some businesses choose vanity toll-free numbers because they want their phone number to be memorable. Others choose repeating digits because they want their number to be easy to dial.

3. Set Up Your Account and Routing

Set up call routing and call forwarding for inbound callsto your toll-free numbers. This will guarantee all calls made to your 800 number are forwarded to your main business line.

You can route your toll-free number to a business number or personal phone number. You can even route your 800 toll-free number to some mobile apps like Skype and Zoom, giving meeting participants direct access to meetings.

4. Promote Your New Toll-Free Number

Promote your new toll-free number.Be sure to include it in all of your marketing materials, such as print ads, website, and social media profiles so you receive calls.

If you use QR codes to market your business, be sure to sync them with your toll-free telephone number.

Best Toll-Free Number Service

You can get a 1-800 number through our freevanity phone number generator.Or you can get toll-free numbers through a toll-free number service.

These are our top toll-free number services for small businesses in 2024.

RingCentral — Best Business Phone and Toll-Free Number Provider

RingCentral is one of the best phone services for small businesses looking for toll-free numbers.

RingCentral is extremely easy and affordable to use, which makes it great for startups and small businesses. Moreover, it offers a very high number of hardware device options, which makes it a highly-scalable business phone system.

Pros:

• Provide toll-free service for existing phone numbers
• High number of cordless, conference, and desktop office phone options offered
• Unlimited calls in “basic” plan
• Phone rental opportunities
• Provide local numbers
• Cancel anytime

Cons:

• Office phone renting is only available on a multi-year contract
• Not the most affordable
• Some features may be irrelevant for small businesses

Phone.com — Best Overall Toll-Free Service Provider

Phone.com is the best overall service provider for toll-free numbers.

This is because it offers a “one-stop-shop” for all businesses — regardless of whether they are simply looking for a single 1-800 number or an entire business phone system.You'll instantly acquire a national presence for your business.

Pros:

• Very secure: HIPAA and HITECH compliant
• 30-day money-back guarantee for all plans
• Very affordable, starting as low as $8.99 per month per user (depending on number of users and length of phone system contract)

Cons:

• $200 prepayment is required in order for international calling to be enabled
• No no-contract option
• No hardware renting option

Talkroute — Best Toll-Free Virtual Phone System

Talkroute is a great choice for businesses operating virtually and needing toll-free numbers.

It offers toll-free numbers that can be forwarded anywhere, which can go a long way in improving your brand image and ensuring that you look like alegitimate business.

Pros:

• High number of features on basic package
• 24/7customer support
• Extremely secure: BAA contracts available on Pro package

Cons:

• Premium packages can be very expensive
• Some features may be unnecessary for small business use

Ooma — Best Small Business Toll-Free Provider

Ooma is an ideal choice for small businesses — both as a toll-free number service and as a dedicated business phone system.

One of the largest advantages of choosing Ooma is that the provider operates on a no-contract basis. This means that you will be able to swap services whenever you choose to — retaining a very high level of flexibility.

Moreover, Ooma stands out in the sense that its most “basic” package offers features that are generally only seen in competitors' more premium ones.

Pros:

• Low cost toll free line
• Call blocking and unlimited minutes in the “basic” package
• Highly scalable
• No-contract option
• All three digit codes available

Cons:

• Not HIPAA compliant
• One-time account activation fee of $50.
• Limited features on the basic package compared to other providers: Having said that, Ooma's premium plan is cheaper than the basic package of most competitors.