How to Block a Merchant on a Chase Credit Card (2024)

Trying to get rid of unwanted payments can be a hassle. I realized it the hard way when I wanted to cancel a weekly subscription. I asked the owners, and they just ignored me! So, I found out everything about how to block a merchant on a Chase credit card. Take a good look at my findings.

How to Block a Merchant on a Chase Credit Card

You can block a merchant on a Chase credit card through your online account. Log in to your Chase checking account, and select “Edit Blocked Merchants” under “Account Management.” add the name of the merchant you want to block. Your account will be inaccessible to them.

Alternatively, you can call the seller directly to request canceling payments from your account. Call Chase Bank to cancel payments on your behalf if they do not consider your request. You can write to them, too. If your payments don’t stop even then, you are eligible for a reimbursem*nt.

How to Block a Merchant on a Chase Credit Card (1)

Hence, it is always wise to keep a record of your correspondence. On the other hand, barring a seller does not exempt you from paying the remaining interest, though. You must pay the bank even though you do not have the service on your list.

Reasons for Canceling a Merchant

There can be several reasons you want to avoid paying a repeat charge. Remember that you have a right to discontinue any dealings on your card any time before the payday.

You Don’t Need the Service Anymore

Your routine might prevent you from going to the gym anymore. That makes the monthly subscription useless, and it is sensible to stop it. Contrarily, you may have moved states, and the grocery delivery service becomes impractical.

The best way here would be to call the owners and explain your situation directly. You never know; you might get alternative rewards. If nothing, a good impression paves the way for further possible interactions.

You Have Outgrown It

Another reason for stopping a recurring charge could be that you have lost interest. You can no longer be enthusiastic about a magazine like you were two years ago. You can even opt out because the quality of the product or service has fallen.

You could even have discovered a better service at better rates and want to switch.

You Don’t Like the Merchant’s Attitude

A seller’s attitude determines their success, as they say. Some business owners can be negligent with your feedback. They may not strive to improve your experience, and you can decide to move on.

In contrast, they can be downright rude. If you encounter such sellers, you can opt out of their business.

You are Still Paying After Canceling

It is more common than you might assume. You informed the merchant that you wish to discontinue paying them. Perhaps they even replied accordingly. Despite that, the monthly, or weekly, deductions may continue.

The best approach here can be that you remind them. If the payments continue, you can block them on the Chase app. You can also call Chase for good measure.

You Suspect Fraud

You may be scammed by a criminal mimicking a business. You can even be approached by sham businesses disguised as genuine sellers. You should block them as soon as you find out.

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Look for the URLs of websites to protect your identity. Also, be suspicious if anyone asks you for your account number or other details.

More Ways to Cancel Payments on Your Card

You might not want to block out a business altogether, only a single transaction. This leads you to look for alternative ways to stall the charges.

Canceling a Transaction

You can cancel a transaction only if it shows pending on your account balance. The better way to handle it is to contact the merchant to waive the charge if you:

  • Don’t want the product anymore
  • You were charged twice
  • The item has not shipped yet

The seller will most likely hold the product and cancel the pending charge. If that does not happen, you can issue a dispute.

Disputing a Charge

You should use it as the last resort because this process is cumbersome. You file a dispute with your bank, and they review it for validity. Then they file a chargeback once they are satisfied.

The process is longer than it sounds because the vendor can challenge it back. No one wants to lose business and credibility. In the end, you may or may not get your refund.

Apart from blocking a business, you can also prevent new payments through your charge card. It can give you more room to stabilize your finances.

Freezing Your Card

Freezing your card restricts access to your credit sheet. You can consider it if you went through identity theft recently. It will allow you time to process the shock. You can protect your finances until you can disclose them to companies again.

Identity theft exposes your social security number to fraudsters. They may try opening credit lines in your name to make excessive purchases. You can further fall victim to illegal activities you never knew about. Freeze secures you from such phishing scams.

When Should You Unfreeze It?

You have to lift or remove the freeze when you consider:

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Things to Remember

You should note that a card freeze does not affect your credit score. Also, your score would still be available to the legal bodies in case of a subpoena. It is rare.

However, it is not an iron-clad blanket. Thieves can still infiltrate your existing accounts. You will do better to explore protection plans and monitor your credit closely.

Blocking Your Card

It is the best option if your card is stolen. Blockage renders your charge card useless to make purchases. Fraudsters won’t stop exposing your identity for a second, so you should act quickly too. Moreover, you must report the loss to your bank within three days to get zero liability. The bank will not be responsible after it.

You can either block it online or call them through your bank’s website. You can also place a re-issue request at the same time.

Related Questions

Does Blocking a Card Stop Transactions?

Blocking a card can stop new transactions only. Repeat payments and bills can go through. Nonetheless, blocking or freezing your card may affect your creditworthiness if you have an invalid reason.

Can a Merchant Charge My Credit Card Without Authorization?

No, a merchant can not charge your card without authorization. Whenever you use your charge card, your card issuer automatically grants authorization. That said, this means that they can only take money from your card with you allowing them.

You can contact your bank if you want to mark a seller unauthorized.

Can a Merchant Keep My Credit Card on File?

Yes, a merchant can keep your card on file. Sellers can store details about your identity when you do business with them. However, their access is restricted legally once you finish dealing with them.

Conclusion

There are multiple ways to block a business from your Chase card. You can do it through the bank’s website or by calling customer support. You can also ask the vendor if they cancel deducting charges.

How to Block a Merchant on a Chase Credit Card (2024)

FAQs

How to Block a Merchant on a Chase Credit Card? ›

You can block a merchant on a Chase credit card through your online account. Log in to your Chase checking account, and select “Edit Blocked Merchants” under “Account Management.” add the name of the merchant you want to block. Your account will be inaccessible to them.

Can I block a certain company from charging my credit card? ›

Yes, you can block a company from charging your credit card. You do this by contacting your bank and either revoking authorization for the payment or requesting a stop payment order.

Can you block payments on Chase? ›

Change or Stop Automatic Payments

Here's how: After signing in, choose the account for the card you want and tap "Show details" Tap "Manage" next to "Automatic payments," then tap "Edit" in the top right corner. Change the amount, the pay-from account, or turn off automatic payments.

Can you block a merchant from charging your Chase credit card? ›

You can block a merchant on a Chase credit card through your online account. Log in to your Chase checking account, and select “Edit Blocked Merchants” under “Account Management.” add the name of the merchant you want to block. Your account will be inaccessible to them.

How do I stop a company from taking money from my credit card? ›

To withdraw consent, simply tell whoever issued your card (the bank, building society or credit card company) that you don't want the payment to be made. You can tell the card issuer by phone, email or letter. Your card issuer has no right to insist that you ask the company taking the payment first.

Can your bank block a merchant? ›

Yes, if you have the “Send Alerts” setting set to Preferred Transactions, you'll be able to block and unblock specific merchants or types of transactions.

How do I block someone from taking money from my credit card? ›

Contact your credit card company's fraud department

The first thing you should do is call your credit card company and report the fraud. This will stop the scammer from using your card information for further fraud.

Can you block card transactions? ›

You can call the issuer of the debit card and tell them not to allow charges by the specific company. Usually, they'll do this for you.

Does blocking a card stop transactions? ›

Temporarily blocking your Card prevents it from being used for new purchases. However, recurring bills, such as subscriptions or monthly bills, will post to your account as usual.

Can Chase bank block transactions? ›

Block all debits or tell us who you'd like to authorize. ACH Debit Block is a complimentary feature that is only available with Chase Performance Business Checking®, Chase Platinum Business Checking®, or Chase Analysis Business Checking accounts.

How can I stop a company from charging my card? ›

Call the company and tell them you are taking away your permission for the company to take automatic payments out of your bank account. The company's customer service should be able to help you, and there might be an online form you can use. Then, follow up by writing a letter or an e-mail.

Can I block a subscription from charging my credit card? ›

To stop a scheduled transaction, you'll need to submit the request at least three business days before the scheduled charge date. Stopping a recurring charge doesn't change any agreements you have with the merchant. Reaching out to them can help avoid penalties or fees they may charge.

Can I block specific charge on my debit card? ›

You can call the issuer of the debit card and tell them not to allow charges by the specific company. Usually, they'll do this for you.

Can I tell my bank to block a transaction? ›

You can contact your bank and place a stop payment order on the recurring transaction. Generally, a stop payment order is only good for six months. To stop payment, you will need to notify your bank at least three business days before the next payment is scheduled to be made. Notice may be made orally or in writing.

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