How do I stop an ACH payment or recurring debit card transaction? (2024)

FAQs

How do I stop an ACH payment or recurring debit card transaction? ›

You can contact your bank and place a stop payment order on the recurring transaction. Generally, a stop payment order is only good for six months. To stop payment, you will need to notify your bank at least three business days before the next payment is scheduled to be made. Notice may be made orally or in writing.

You can do this over the phone, or you can write the company stating clearly that you are revoking authorization. Then, you'll need to contact the bank or credit union that's associated with the payment and let them know that you've revoked authorization from the company.

Call and write the company. Call the company and tell them you are taking away your permission for the company to take automatic payments out of your bank account. The company's customer service should be able to help you, and there might be an online form you can use. Then, follow up by writing a letter or an e-mail.

Stopping a card payment

You can tell the card issuer by phone, email or letter. Your card issuer has no right to insist that you ask the company taking the payment first. They have to stop the payments if you ask them to.

First, the reversal must be sent to the bank within 24 hours of noticing the error and no later than 5 banking days after settlement. Then the payment originator must also reach out to the payment recipient to inform them a reversal is in progress.

How do I stop ACH payments on my checking account? If you want to stop an ACH payment, you'll need to contact your bank at least three days before the ACH transfer's date. This may involve an ACH payment stop request submitted in writing within a 14-day time frame. A small fee may be involved in halting the payment.

You may be able to cancel a pending credit or debit card transaction by contacting the merchant and asking them to cancel the sale. But the timing is important.

Temporarily blocking your Card prevents it from being used for new purchases. However, recurring bills, such as subscriptions or monthly bills, will post to your account as usual.

A stop payment is a request from an account holder to a financial institution, such as a bank or credit union, to not process a payment. The payment may be a paper check or an automatic debit payment, like those you set up for a recurring subscription or bill.

An ACH dispute can occur when the buyer questions the transaction and requests that their bank reverses the debit. An ACH transaction may be returned for several reasons, but the most common are: Transaction was not authorized.

Can ACH payments be declined? ›

Your bank will reject the ACH payment if you entered incorrect payment information. Log into your account and submit your payment again with the correct information. If the payment is returned for insufficient funds in the account, the department will charge a non-sufficient funds fee.

Contact Your Bank

When you contact the bank, let them know you want to "revoke authorization," meaning you don't want a specific company to automatically take money from your account anymore. Some banks might suggest sending a stop payment order.

Your bank will reject the ACH payment if you entered incorrect payment information. Log into your account and submit your payment again with the correct information. If the payment is returned for insufficient funds in the account, the department will charge a non-sufficient funds fee.

Pending ACH transactions can only be stopped before 11AM EST during business. Any ACH transactions attempted to be stopped after 11AM EST will be posted to the account. Contact us before 11AM during business hours with your account number, the dollar amount, and the payee.

Stop payment orders typically expire after six to 12 months, depending on the bank or credit union. However, many banks allow you to renew a stop payment order if the check is still outstanding.