Credit Card Rejection and Debt Forgiveness (2024)

Credit card companies rarely forgive your entire debt. But you might be able to settle the debt for less and get a portion forgiven.

By Rebecca McDowell, J.D. · Wayne State University Law School
Updated by Amy Loftsgordon, Attorney · University of Denver Sturm College of Law

Most credit card companies won't provide forgiveness for all of your credit card debt. But they will occasionally accept a smaller amount to settle the balance due and forgive the rest. Or the credit card company might write off your debt. But this step doesn't eliminate the debt—it's often sold to a collector.

You can also wipe out your credit card debt by filing for bankruptcy. However, bankruptcy isn't the same as debt forgiveness.

Also, keep in mind that if you're over your limit or paying your credit card bills late, your card might be rejected when you try to use it.

Why Was My Credit Card Denied?

It's happened to many of us. You present your credit card to a merchant or restaurant waiter only to have it returned as rejected.

So, what are some reasons why a credit card could be rejected? When a merchant swipes your card, it's contacting a credit card guarantee company with a record of your credit status. The guarantee company checks for:

  • Your overall credit limit. If you've exceeded your line of credit, the guarantee company probably will tell the merchant to reject your card.
  • Your daily limit. Many credit card companies don't let cardholders use their card more than a certain number of times a day or spend more than a specific amount per day. These limits are meant to protect against the use of stolen cards. If you've exceeded the daily limit, the merchant will be told to reject the card.
  • The amount of the particular purchase. Merchants must check with the guarantee company for approval on purchases larger than a certain dollar amount (called a "floor limit"), which varies among guarantee companies and merchants.
  • Whether you're late on a payment. If you often pay late, the guarantee company might tell the merchant to reject your card.

Will Your Credit Card Get Taken Away?

If the card was reported stolen or if you're excessively delinquent in your payments, the guarantee company might tell the merchant to keep it. Some merchants receive rewards for turning in revoked cards.

Most merchants, however, refuse to confiscate cards and simply tell you your card wasn't accepted.

Offering a Settlement to Your Credit Card Company

If you're delinquent on your payments and have a lot of credit card debt, you can offer a lesser amount to settle the entire debt. The credit card company might accept it.

Taking a settlement is sometimes less risky than suing you for payment. Lawsuits cost money, and creditors know they often have little chance of collecting their entire balances through traditional methods, like garnishment.

How Settling Your Credit Card Debt Works

When a creditor agrees to settle a debt, it accepts the settlement payment and forgives the remaining balance.

Example. Jenna owes $12,000 on her credit card. She knows it will take her a long time to repay the total amount plus interest because she lost her job and can't find a new one. She has $7,000 in her bank account and offers it to the credit card company in exchange for wiping out the debt. The credit card company agrees to the settlement. Jenna pays $7,000, and in return, the credit card company forgives the remaining $5,000 balance and considers the debt satisfied.

If you settle your debt for less than you owe, the amount of the canceled debt might be taxable. Settling debts for less than you owe can increase your tax liability depending on your tax bracket and the canceled amount.

Credit Card Companies Sometimes Write Off the Debt

If you stop paying on your credit card debt and become seriously delinquent, the credit card company will likely write off the debt and consider it uncollectible. At that point, the company takes your debt off its books.

However, this write-off offers no benefit to you because a write-off isn't debt forgiveness. The credit card company registers the debt as a loss—but the debt still exists.

The Credit Card Company Might Sell Your Debt

A debt owed to the credit card company is an asset of the credit card company, like any other asset. The creditor can sell the debt to a third party, such as a collection agency, which can then try to collect the debt from you.

The third-party debt collector can file a lawsuit to collect the debt.

What Happens After a Credit Card Lawsuit

Once the collector gets a money judgment against you, it can use the judgment to garnish (take) money out of your paycheck or your bank account. If you end up in this situation, remember that certain types of income are exempt from garnishment, like Supplemental Security Income (SSI), and certain types of property are protected from collection.

The collector can also put the lien on your home and foreclose to get paid. However, while judgment lienholders generally have the right to foreclose, they usually don't. Instead, the lienor will probably just be patient and wait until you sell the property or refinance while interest accrues on the debt.

But the judgment is meaningless if the creditor can't get your income or property (that is, you're "judgment proof.")

Bankruptcy Discharge of Credit Card Debt

If you file for bankruptcy and get a discharge from the bankruptcy court, your credit card debt will likely be wiped out entirely. However, this elimination isn't debt forgiveness. The creditor has little choice, and the debt still exists.

The discharge eliminates only your obligation to repay it, which might matter if you have a cosigner or a co-borrower and that person doesn't file for bankruptcy. That person will still be responsible for the debt.

Consequences of Debt Forgiveness, Write-Offs, and Bankruptcy

Here are the main consequences of any of these possibilities:

  • If the creditor writes off the debt as uncollectible, the consequences include a blemish on your credit reports for the delinquent payments and the write-off.
  • Additionally, the creditor will likely sell the debt to a collector, who will aggressively pursue you for the money and might sue you.
  • If the creditor settles the debt with you, it will note on your credit reports that the debt was settled for a lesser amount. This notation can have a negative impact on your credit.
  • Again, the IRS and your state government might be considered taxable income, and you could have to pay taxes on it.
  • If you file bankruptcy, your credit reports will reflect the bankruptcy for seven to ten years, depending on the kind of bankruptcy filed. However, debts wiped out in bankruptcy aren't considered taxable income.

Getting Help

For more information about choosing and managing credit cards, get Solve Your Money Troubles: Strategies to Get Out of Debt and Stay That Way, by Amy Loftsgordon and Cara O'Neill (Nolo).

If you need help managing your credit card debt, talk to a nonprofit agency that provides free or low-cost services, like those affiliated with the National Foundation for Credit Counseling (NFCC). Be sure to avoid debt settlement companies and learn the pros and cons of your various options, such as filing for bankruptcy or entering into a debt management plan.

Consider hiring an attorney if you need help negotiating with creditors or determining which option is best for your situation.

Credit Card Rejection and Debt Forgiveness (2024)

FAQs

Can credit card debt really be forgiven? ›

In certain cases, yes. For example, if you file for bankruptcy, your credit card debt could be forgiven as part of the bankruptcy process. But that isn't the only way you to take advantage of credit card debt forgiveness. Here's what you should know.

Can I ask my credit card company to forgive debt? ›

Most credit card companies won't provide forgiveness for all of your credit card debt. But they will occasionally accept a smaller amount to settle the balance due and forgive the rest. Or the credit card company might write off your debt. But this step doesn't eliminate the debt—it's often sold to a collector.

Is there a government credit card debt relief program? ›

Unfortunately, there is no such thing as a government-sponsored program for credit card debt relief.

How to consolidate debt when you keep getting denied? ›

Speak with a Credit Counselor

Credit counselors can take a look at your portfolio and point out the red flags poking holes in your credit report. They can even help you form a budget and provide some tips to improve your credit score. All of this will put you in position for better loan terms down the line.

How can I legally get rid of credit card debt? ›

Another debt relief strategy that can give you partial debt forgiveness is bankruptcy. There are several different types of bankruptcy, but individuals usually file Chapter 7 or Chapter 13: Chapter 7 bankruptcy: This fairly quick legal process can wipe out your unsecured debts through what's called a “discharge.”

What percentage will credit card companies settle for? ›

What percentage will credit card companies settle for? Creditors often accept 20% to 100% of the outstanding balance. The actual amount they are willing to settle for depends on individual circ*mstances and negotiation skills.

What is the American Debt Relief Program? ›

When you work with American Debt Relief, we negotiate with your creditors to reduce your debt to a fraction of what you owe. You will save on your monthly payment each month, and you will pay less over all than you could have imagined.

How do you get a credit card debt dismissed? ›

If you pay off your debt or negotiate an agreement with the debt collector to pay a lesser amount before going to trial, you can settle your case and have it dismissed.

Are there any legit debt relief programs? ›

Freedom Debt Relief helps people with many types of unsecured debts, including payday loans and private student loans. The services offered by Freedom Debt Relief can be expensive because, if negotiations are successful, it charges a percentage fee of your initial debts, rather than of the amount of settled debt.

Is there a program to write off credit card debt? ›

There aren't any government-backed credit card relief programs, so any claims otherwise are likely scams. While you are unlikely to have the debt completely forgiven, it may be possible to work out a lower payment plan, have the company write off a portion of the debt or lower your interest rate for a set period.

Can I get a government loan to pay off debt? ›

Government and other relief programs offer grants – money that doesn't have to be paid back – to help with living expenses and more, for those who qualify. While there are no government debt relief grants, there is free money to pay other bills, which should lead to paying off debt because it frees up funds.

Can a credit card debt be written off? ›

Generally, writing off some or all of your credit card debt is done through a debt solution. There are multiple debt solutions that can allow you to write credit card debt off, including: Individual Voluntary Arrangement (IVA) Debt Relief Order (DRO)

Do banks really write off credit card debt? ›

Although lenders are under no obligation to accept a settlement offer, they often do. The write-off: The debt settlement company pays the lender the settled amount, clearing the debt. The lender then writes off the balance that wasn't paid for as part of the settlement offer.

How much will credit card companies settle debt for? ›

Credit card companies may settle for anywhere from 10% to 50% of the amount owed. It depends on several factors, including the credit card company and how delinquent the balance is.

Is there really a debt relief program? ›

Debt settlement is a last resort for those who face overwhelming debt but cannot qualify for bankruptcy or simply don't want to file bankruptcy. Debt settlement companies typically ask you to stop paying accounts you enroll in the plan and instead put the money in an escrow account.

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