The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 551 |
| Houston, TX | 400 |
| Denver, CO | 271 |
| Washington, D.C., DC | 270 |
| Seattle, WA | 258 |
| Philadelphia, PA | 248 |
| Atlanta, GA | 241 |
| Sacramento, CA | 150 |
| Orlando, FL | 149 |
| Boston, MA | 145 |
| San Francisco, CA | 143 |
| Miami, FL | 136 |
| Indianapolis, IN | 136 |
| Portland, OR | 118 |
| Brooklyn, NY | 117 |
| Detroit, MI | 111 |
| Littleton, CO | 105 |
| Minneapolis, MN | 104 |
| Oakland, CA | 100 |
| Jacksonville, FL | 96 |
| Salt Lake City, UT | 90 |
| Pittsburgh, PA | 85 |
| Baltimore, MD | 83 |
| New York City, NY | 80 |
| Tampa, FL | 68 |
| San Jose, CA | 62 |
| Knoxville, TN | 45 |
| Tacoma, WA | 44 |
| Reno, NV | 41 |
| Nashville, TN | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Casey McTeach (@cmmteach) reported @Roku @Xfinity on my Roku tv, every single time I turn it on (pretty much daily) it is not connected to the WiFi and I have to hit a button 6 times for it to connect. Lately my apps won’t show live programming despite an xfinity acct on the network. Plz help with both!
- Scott Lapensee (@scottlapensee) reported
@ProPistons @peaco*ckTV Yes, at least through Comcast it is avail on 265. Had looked it up just in case, but had no issues with Peaco*ck tonight, (so far)
- Michelle Bell (@daiseygirl77) reported
@Xfinity @peaco*ckTV so great you are buffering bad for the past half hour of #WrestleMania You all need to fix this. Right now there is no sound at all
- David Sanabria, 🇺🇸+🇵🇷 Data Whisperer (He/Him) (@philozopher) reported fromSacramento, California
I am so over @xfinity! How can you claim to be “Comcastic”, when your premium, expensive cable modem service is so unreliable?!I definitely feel like you’re not providing the service I’m paying for.
- Patient6660 (@Patient6660) reported
@MythicTreez @comcast I've never got close to what I've paid for
- nao (uncatted boy) (@aetherpact_) reported
@Swishiee it might be the same as the xiv connection issues with comcast? esp if apex servers are west coast
- 🐑 Lamb 🔞 (@Lusty_Lamb) reported
the ******* xfinity robot assistant does little typing noises in between questions as if she's a real person and if I wasn't so ******* furious at this stupid company I'd think it was cute.
- Wrestling Soup🎙 (@WrestlingSoup) reported
@PhilBartley2 @comcastcares internet is down?
- nier: autumnata (@buncrimes) reported
@starrdiver @Xfinity time to decrease quality of service to your customers because you've let your ****** infrastructure crumble for decades
- Felice (@MediaBae_Felice) reported
Really confused on why my @Xfinity internet keeps buffering and I pay an arm, a leg and two thighs a month for this service... something don’t add up here.... maybe I need to see what AT&T is about
- Thoughts and Beyers (@pmayjr) reported
@SuperStatsDave @peaco*ckTV @comcastcares Ughughugh throught the women's match the stream started freezing and audio has cut out really bad. No issues until main event but awful now
- aaron reynoso (@a_a_ron_rey) reported
this may seem like a weird thing to tweet but like xfinity has let me down with their disappearing captions 😠
- stone ocean enjoyer (@starrdiver) reported
I love that Comcast is allowed to get away with providing substandard service because they're the only option. Like imagine if you couldn't drink water past 10PM because your water supplier wanted to cut costs by turning off the filtration system
- AppHub (@AppHub_) reported
@comcast Do you want AppHub to fail simply because I am white?
- Julian Austin (@Julian_Austin24) reported
@elliott_nation @MartinsvilleSwy Some people say yes and some say no. How about for the tracks social media come out and clarify since they clarified If you have Cup tickets you can’t watch Xfinity race which is a horrible idea after making everyone sit in the rain.
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