ACH return codes: What they mean and how to minimize risk | Plaid (2024)

Follow Nacha guidelines

Nacha is an independent organization responsible for administering the ACH network, enforcing guidelines related to ACH payments, and driving the adoption of ACH systems. Their risk management team has developed guidelines and resources to aid in preventing ACH fraud, including a portal of risk databases, current threats, and guidance on adhering to regulations. Learn more about staying up to date with Nacha rules.

Implement digital identity verification

Plaid IDV (identity verification) is a fast, secure method for verifying customer identity online. Using dozens of data points and even government ID uploads, IDV helps ensure customers are who they say they are, which reduces the risk of all types of fraud, including those that come from customer-initiated ACH returns.

Use instant account verification vs manual

Instant account verification uses an API to directly connect to a user's bank accounts to verify the account is active and in good standing. This allows companies to set up frictionless ACH payments in seconds, rather than hoping users enter the information correctly and waiting for ACH return codes to indicate an issue.

Unlike manual verification, this can be done in seconds right from a user's phone or computer, reducing the risk of ACH returns and improving payment security.

→ Need to reduce the risk of ACH fraud and returns? Plaid Signal provides an instant risk assessment and enables you to customize payment flows based on the likelihood of an ACH return.

ACH return codes: What they mean and how to minimize risk | Plaid (2024)

FAQs

What are the risks of ACH returns? ›

Common causes of ACH returns include insufficient funds, incorrect account information, fraud, errors, or if the account owner asks their bank to place a stop payment on the transfer. Similar to bounced checks, there are fees and risks involved in ACH returns.

What are ACH return codes? ›

ACH return codes identify the reason an ACH payment was returned by the recipient's bank. They make it easier for originating and receiving financial institutions to spot and communicate payment failures. Each code begins with 'R' followed by a two digit number.

What are ACH risk factors? ›

Conducting an ACH Risk Assessment

Identifying Risks: Evaluate various risk factors, such as transaction volumes, customer types, transaction types, and the institution's overall risk appetite.

What are the risks of ACH transfers? ›

The impact of ACH and wire fraud on businesses
  • Financial ramifications. Businesses face direct financial losses due to fraudulent transactions, which can be substantial. ...
  • Reputational damage. The hidden cost of ACH and wire fraud often includes reputational damage. ...
  • Operational disruptions.

What are considered primary ACH risks? ›

ACH Risk and the FedACH Risk Origination Monitoring Service
  • Operational – Human error or computer mishap that may delay or alter an ACH transaction.
  • Credit – An ACH originator may not have the necessary funds on the settlement date.
  • Fraud – Dishonest or criminal attempts may be made to misappropriate funds.

What is ACH credit risk? ›

Credit risk, as it pertains to ACH origination activities, is defined as the risk that a party to a transaction will be unable to provide the necessary funds for the settlement of that transaction.

What is the return code 7 for ACH? ›

R07 indicates that a customer who had previously authorized ACH transactions has since revoked authorization from the originator of the transaction. The originating depository financial institution (ODFI) must return the transaction within 60 calendar days.

What is ACH payment code? ›

ACH codes are widely used in banking procedures. An ACH code stands for Automated Clearing House Code. It is a network used for electronic money transfers and electronic payments. ACH is a method of clearing credit and debit payments, and is quite popular in the US.

What is a R13 ACH return code? ›

R13 – Invalid ACH Routing Number: The Entry contains a Gateway Identification or Receiving DRI Identification that isn't a valid ACH routing number.

What are the 4 risk factors? ›

In general, risk factors can be categorised into the following groups:
  • Behavioural.
  • Physiological.
  • Demographic.
  • Environmental.
  • Genetic.

What are three payment risks? ›

Payment risk refers to the potential of losses due to a contract default or other payment event such as fraud, security breaches or chargebacks.

What is a common risk factor? ›

A risk factor is a variable that could increase your risk for a disease or infection. Physical activity, stress, and nutrition could all potentially play a role in your risk for developing certain diseases.

Which is safer, ACH or debit? ›

Security. Another advantage ACH payments have is that they're more secure than wire transfers and card payments. This is because ACH payments must pass through clearinghouses that enforce strict regulations.

What are the problems with ACH payments? ›

Limitations. One drawback of ACH transfers is that they settle more slowly—it takes up to a few days — which could be an issue for businesses that require quick access to funds. ACH debits might not clear if the payer's account lacks sufficient funds, leading to delayed payments and potential fees.

Which is safer ACH or wire transfer? ›

ACH transfers are a bit safer for senders. Unlike most wire transfers, funds can be reversed in cases of fraud or payment error. The criteria for reversals is usually determined by banks. Wire transfers have little disadvantage for the recipient.

What happens if an ACH is returned? ›

An ACH return is an electronic transaction that's sent back to the original sender by the recipient's bank. This happens when the payee's bank can't process the transaction, whether it's due to insufficient funds, an invalid account number, or a closed account – among other reasons.

Is it safe to receive money through ACH? ›

Security. Another advantage ACH payments have is that they're more secure than wire transfers and card payments. This is because ACH payments must pass through clearinghouses that enforce strict regulations. Money is transferred directly between accounts, with account numbers kept confidential.

Can ACH funds be pulled back? ›

Error: If the ACH payment includes incorrect information, such as an incorrect payment or incorrect account information, the bank may reverse the transaction. Stop Payment Request: If the account holder places a stop payment on the ACH transaction before it goes through, the bank may reverse the payment.

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